Partial service disruption

Incident Report for Personio Statuspage

Resolved

We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!
Posted Jun 25, 2026 - 14:36 CEST

Update

We are still continuing to wait for DATEV to address the issue.
Posted Jun 18, 2026 - 17:14 CEST

Update

We are continuing to wait for DATEV to address the issue.
Posted Jun 15, 2026 - 16:47 CEST

Update

We are still waiting for DATEV to address the issue.
Posted Jun 08, 2026 - 09:38 CEST

Identified

eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.
Posted Jun 05, 2026 - 10:00 CEST

Investigating

We are currently experiencing some issues with the Time Off module. The following features are affected:
- eAUs might be marked as failed and not retrieved although certificates present in DATEV

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Posted Jun 03, 2026 - 14:15 CEST
This incident affected: Overall System availability.